Returns & Exchanges

Returns 

Products purchased from LUXPRO.com may be returned within 30 days of purchase, provided:

1. The original order number or receipt is included.
2. The customer covers return shipping costs.
3. Refunds are issued for the purchase price (excluding original shipping).
4. Refunds are processed within 2-3 business days after receiving the return.
5. Refunds are made to the original payment method (cash purchases refunded by check).

Items purchased from LUXPRO.com may only be returned via mail to the company headquarters (not to retail locations). In-store purchases are subject to the independent distributor’s return policies. Customer refunds will be provided in the same form that original payment was provided (e.g. PayPal, Visa, etc.) except if by cash which will be returned by check.

*All clearance items are final sale and cannot be returned for a refund.

Return Address:
LUXPRO
Returns Department
14725 S Porter Rockwell Blvd Ste C
Bluffdale, UT 84065

Exchanges 

Products purchased from LUXPRO.com or an authorized seller may be exchanged within 90 days of purchase, provided:

1. The original receipt or order number is included.
2. The customer covers return shipping costs.
3. Exchanges are processed within 2-3 business days after receiving the item.
4. Contact customer service before exchanging multiple items.

Items purchased online may only be exchanged via mail to the company headquarters (not to retail locations). In-store purchases are subject to the independent distributor’s exchange policies. 

*All clearance items are final sale and cannot be exchanged.

Exchange Address:
LUXPRO 
Exchange Department
14725 S Porter  Rockwell Blvd Ste C
Bluffdale, UT 84065

Return by Mail
Mail the item(s) for return or exchange to the designated address above. When mailing your return, please include a copy of your receipt or your order number, contact information and your return ship to address. Mailed-in returns will be processed within 2-3 business days of receiving.