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Warranty

Limited Warranty

 At Simple Products Corporation (“LUXPRO”), we want you to be confident that your LUXPRO product is made with quality and durability built-in.

All LUXPRO products bearing “lifetime warranty” and purchased from LUXPRO or through an authorized LUXPRO dealer or distributor are warranted to be free from manufacturing defects in materials and workmanship for as long as the product is owned by the original purchaser. The term "lifetime" is defined as "useful life" of the product.

All LUXPRO products bearing a warranty period such as "1-year warranty, 90-day warranty or 30-day warranty" and purchased from LUXPRO or through an authorized LUXPRO dealer or distributor are warranted to be free from manufacturing defects in materials and workmanship for the period specified, as measured from the date of purchase.

Because LUXPRO cannot control the quality of products sold by unauthorized sellers, this limited warranty applies only to Products that were purchased from LUXPRO or a LUXPRO authorized dealer or distributor in the United States, unless otherwise prohibited by law.  Purchases second-hand, through discount or closeout companies or the like have expired warranties and are not covered.  LUXPRO reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites, discount/closeout retailers, or purchases made outside of the US and Canada. LUXPRO reserves the right to require a copy of the original receipt for warranty repair or replacement. Only an original receipt can be used as proof of purchase and must indicate the date, authorized retailer's name, product identification and price.

There are no warranties which extend beyond those stated herein.  Any implied warranties that may be applicable to LUXPRO products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty.  Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  Under no circumstances shall LUXPRO be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability.  Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Warranty Exclusions

The warranty does not cover:

  • Batteries and damage caused by batteries (leakage, corrosion).
  • LED Burnout.
  • Normal Wear and Tear.
  • Modifications or Misuse: This includes alterations, disassembly, or damage from improper use
  • Lack of Maintenance.
  • Rechargeable batteries and cords.

All returns for purchases made on LUXPRO.com must have a return authorization code provided by a LUXPRO returns specialist or they will not be accepted.   All Warranty return/repair requests must be submitted through the Warranty Claim link below. Defective products will be repaired or replaced at the company's discretion. Product must be returned, postage paid, to the LUXPRO Warranty Return address below. 

Need to do a return or exchange for a purchase made on LUXPRO.com? Click HERE. 

To submit a Warranty Claim for repair or replacement, click HERE. 

REPAIR: If a product is repaired under the LUXPRO warranty claim service, LUXPRO will pay shipping costs to return the repaired product within the continental United States. 

REPLACEMENT OR PARTS: If the defective product is not required to be returned at your expense because LUXPRO has determined that a replacement, an upgrade, or parts are necessary to resolve the defect, the customer will be required to pay a nominal shipping and handling fee on the replacement, upgrade, or parts sent under the warranty claim.

If LUXPRO is not able to repair the defective product and the same item or a similar replacement item is not available, an upgrade or credit will be offered.  If none of these remedies resolve the warranty claim at LUXPRO’s discretion, a final solution of a credit towards the purchase of any LUXPRO product will be provided as a final solution.

LUXPRO
Attn: Warranty Service
14725 S Porter Rockwell Blvd
Ste C
Bluffdale, UT 84065

If you have any questions about whether a seller is authorized, call us at (866) 553-8886 or email us at info@simpleproducts.com. 

If you would like a physical copy of this warranty, feel free to print this webpage, call us at (866) 553-8886 or, or write us at the address above, and we would be happy to send you a copy.